Excel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Excel 2019 for Mac PowerPoint 2019 for Mac Word 2019 for Mac Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Word for Mac 2011 Excel for Mac 2011 Outlook for Mac 2011 PowerPoint for Mac 2011 Outlook 2019 for Mac It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again. In this article I'm going to assume that you've already checked a few of the obvious things such as:. Is the printer turned on?. Is there paper, ink and/or toner in the printer?.

All cables to the printer and the computer are securely connected? Note: If your printer is displaying an error message please contact the manufacturer of the printer for support of that specific error message. This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see. Make sure you have all Apple software updates installed The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update. Walk through the Software Update wizard and have it download and install any updates that it finds.

Once the updates are complete, reboot your computer then try your print job again. If it still won't print your printer may be paused or another print job may be holding up the queue. Make sure your printer isn't paused.

Click the printer's icon in the Dock to open the printer's queue window. If you see the Resume button in the toolbar that suggests that the printer is paused.

Click the Resume button and see if printing proceeds. If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right. Test printing in a new document It's possible that the problem is in your document, so let's try printing from a different document to test that idea. Create a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To do that click File New.

Type a few words of random text. Try to print the document If it prints successfully that tells us that the problem is in your existing document. If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font.

Try printing again. If it prints successfully that tells us the problem is with the font you're using. The easiest solution is to use a different font for your text. Try printing from another program To test whether another program can communicate with the printer, and whether the printer driver is functioning, try to print from another program such as Notes. Start the Notes app on your Mac, open an existing note or create a new note with some sample text, then click File Print and see if it will print. If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office.

In that case you may need to uninstall Office 2016 from your Mac and then reinstall it. If it does not print successfully from other programs that suggests there may be a problem with the printer drivers or configuration. Delete the printer and reinstall it in OSX To delete and add the printer, follow these steps:. Click the Apple logo in the upper-left of the screen.

Click System Preferences. Click Printers & Scanners. Select the printer that you want to remove.

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Click Delete (-). To add a new printer and test it, Click Add (+).

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In the Connection Method list, click the connection method that your printer uses. In the Printer list, click the printer that you want to add, and then click Add Go back to your Microsoft Office application and try printing to the printer you just re-added. If it still won't print, it may be that you need to replace your print driver files. Remove and reinstall your print driver files Deleting and reinstalling your printer resets that printer's settings but may not always replace the print driver files.

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Follow these steps to replace those:. Click the Apple logo in the upper-left of the screen. Choose System Preferences. Choose Printers & Scanners.

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Control+Click anywhere in the device list. Choose Reset printing system from the shortcut menu. In Finder choose Go Go to Folder and go to the /Library/Printers/ folder. In the Printers folder that appears click Edit Select All then choose File New folder with Selection to create a new folder containing those drivers. The folder will be named 'New Folder With Items' by default, which is fine for our purposes. When we're done you can delete that folder to save space. Repeat the process you did for deleting and reinstalling the printer.

This time your system will download and install new printer drivers too. Go back to Office and test your printing again. If it still doesn't work your printer preference files might be causing the problem. Replace the printer preference files Corrupted printer preference files may cause printing issues. To replace the printer preference files, follow these steps:. On the desktop, click File, click New Folder, type Print Prefs, and then press RETURN on your keyboard. On the Go menu, click Home.

Open Library. Note: The Library folder is hidden in MAC OS X Lion.

To display this folder, hold down the OPTION key while you click the Go menu. Click Preferences. Hold down the Apple or Command key, and then click each com.apple.print.plist file. For example, hold down the Apple key, click com.apple.print.PrintCenter.plist, and then click com.apple.print.PrintingPrefs.plist.

In this example, the com.apple.print.PrintCenter.plist and com.apple.print.PrintingPrefs.plist files should be highlighted. Drag the files that you highlighted in step 5 to the Print Prefs folder that you created in step 1.

Restart your Mac Try printing again from Microsoft Office for Mac.

Do Microsoft Word for Windows and Apple Pages work together and can I open the same files with either program? I’m getting a new Mac but don’t know if I want to buy the Mac version of Word just to work on documents I send back and forth to myself from a PC. A., Apple’s word-processing program for its iOS and Mac operating systems, can open files but. While fonts and certain types of formatting may not translate properly, Pages can probably handle basic Word files from the PC if you open and edit them on the Mac.

When you are finished editing on Pages, you can before sending them back to the Windows computer. If that sounds tedious (or seems as if it poses the potential for scrambled formatting), taking advantage of a free online service might make for an easier and more convenient experience in bouncing the documents back and forth between different platforms and programs. However, if you are creating the documents in Microsoft Word on the PC, just staying in Word might be the smoothest approach. Microsoft’s free apps (including ) work right in the web browser — as long as you sign in with a.

If you use Hotmail, Skype, Outlook.com or another Microsoft service, you should be able to use the same Microsoft user name and password for Office Online. With Office Online, the files can be stored on or in a connected account. You can edit the files online on the computer or on mobile devices — or download them. And if you find that the online version of Office is not robust enough for your needs, Microsoft’s various subscriptions and software offer better compatibility for a monthly, annual or one-time price.

Using open-source software with both Windows and Mac versions is another approach if you are not fully tied to Microsoft Word on the PC. And are two such suites.

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